For boutique fitness studios

Turn every class inquiry into a trial, and every trial into a member.

Pingbox helps boutique studios convert more prospects into first-class-trials, and more trials into long-term memberships. Class schedules, free trial bookings, membership comparisons — all via interactive chat.

Start free for 14 daysBook a demo

The problem

Boutique fitness has the highest inbound-to-trial drop-off of any service vertical. Prospects explore 3–6 studios before committing. Most studios convert 10–15% of inquiries into free trials, and 20–30% of trials into memberships. Tiny improvements here compound into real revenue. A 15-member membership (at $180/mo) is $32K in annual revenue. Losing one 'on-the-fence' prospect to a competitor costs $32K/year in LTV.

What your customers see

Every fitness inquiry
becomes a decision.

Prospects comparing studios don't type three times to see your schedule. Relay sends a class schedule block, then a Free Trial Booking block, then a membership comparison — all inside the chat, all tappable. Drop-off goes from 70% to single digits.

See it in your industry
LIVE FLOWS FOR FITNESS
“Do you have morning classes?”
“Can I try one class free?”
“Is it worth it?”
1
Service Card
Morning HIIT — 6:00 AM
45 min · all levels · daily
$18/class
Book
THEN
2
Booking Flow
Booked
Tue
15
Wed
16
Thu
17
Fri
18
Sat
19
9:00 AM
10:30 AM
2:00 PM
1
Pricing Table
Free Trial ClassPOPULAR
One class, no commitment
$0
Monthly Unlimited
All classes, all times
$89/mo
THEN
2
Booking Flow
Booked
Tue
15
Wed
16
Thu
17
Fri
18
Sat
19
9:00 AM
10:30 AM
2:00 PM
1
Review Card
5.0 · 847 reviews
I've tried 6 studios. This is the first one where I stayed past a month. Classes are that good.
SK
Sarah Kim · member since 2023
THEN
2
Service Card
Converted
Monthly Unlimited
All classes · no contract
$89/mo
Book
AI chains the right blocks for each intent — dozens more, built per industry

Built-in blocks for your vertical

Rendered inside the chat widget — the same tiles your operators design in Relay Flows. Fill with your data; ships tappable.

Vertical block library
Tap a tile to see how it renders in conversation.
Class Schedule
browsable by time, instructor, class type
Free Trial Booking
one-tap claim, auto-reminder sequence
Membership Compare
side-by-side tiers, per-visit vs unlimited
Instructor Profiles
photos, bios, teaching style
Intro Offer
promo code application inline
Cancellation Hold
retention flow for churning members

Integrations for your stack

Mindbody
Class schedule, booking, membership management
ClassPass
Partnership inquiry handling
Zen Planner
Membership management, billing
Glofox
Class booking, payment
WellnessLiving
Member engagement

The ROI math

Member LTV in boutique fitness: $2,000–$4,000. One recovered prospect per month covers Pingbox Scale for 10–20 months. Most multi-location fitness brands see payback inside the first week. Pingbox's interactive class browsing and frictionless free trial booking typically lifts inquiry-to-trial by 2–3x.

Start free for 14 days.

No credit card required.

Start freeBook a demo