For law firms & insurance agencies
Pingbox handles legal and insurance intake with structured qualification, document collection, and case-specific routing. No more 20-minute intake calls that go nowhere — prospects qualify themselves before anyone on your team picks up the phone.
Legal and insurance inbound is notoriously noisy. Half the inquiries are outside your practice area or scope. The rest need 20+ minutes of qualification before anyone knows if it's worth a consultation. Attorneys end up doing intake work instead of billable work; agents end up re-qualifying leads the receptionist misunderstood. Every hour of attorney time spent on unqualified intake represents $300–$800 in lost billable time.
What your customers see
Intake questions get structured Case Intake blocks by practice area. Consultation requests ship a Calendar Booking block with case-type-appropriate slots. Document requests ship an encrypted Upload block. Attorneys only see qualified, pre-categorized cases.
See it in your industryRendered inside the chat widget — the same tiles your operators design in Relay Flows. Fill with your data; ships tappable.
One personal injury case: $5K–$500K+. One new insurance policy: $300–$3,000 annual premium with lifetime renewals. Pingbox pays for itself with a fraction of a case or a handful of policies. For firms handling 100+ inquiries per month, the qualification filter alone recovers 5–10 hours of attorney time weekly.
Pingbox supports attorney-client privilege via encrypted conversation storage, signed BAA for HIPAA contexts (insurance health claims), and audit logs required for legal and regulatory compliance. Scale tier includes role-based access for paralegals, attorneys, and admin staff with different visibility.
No credit card required.