For AC & home services — India

Every WhatsApp 'AC not working' becomes a confirmed service call.

Pingbox handles every urgent inquiry, quote request, and AMC renewal — triaging emergencies, qualifying leads, and booking service windows across every technician in every city. Zero leads lost to missed WhatsApp messages.

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The problem

In India, AC service inquiries peak in April–June and arrive exclusively on WhatsApp. Customers contact 3 providers simultaneously. The one who responds first with a price and availability wins. Most small AC service businesses lose 60–70% of emergency inquiries because the owner is on-site and can't respond. AMC renewals — worth ₹3,000–₹8,000/year each — are lost to competitors who send automated WhatsApp reminders.

What your customers see

Every customer inquiry
becomes a decision.

When a customer WhatsApps 'AC nahi chal raha', Pingbox replies with an Emergency Triage block to classify urgency, then a Service Request block for area and slot selection. Technician is dispatched with ETA via WhatsApp — no call needed. Works in Hindi, Tamil, and English.

See it in your industry
LIVE FLOWS FOR AC SERVICE — INDIA
“AC not cooling, emergency visit possible?”
“New AC install ka cost?”
“Kya service acha hai?”
1
Service Card
AC Emergency Service
30 min · same-day visit
₹799
Book
THEN
2
Booking Flow
Scheduled
Tue
15
Wed
16
Thu
17
Fri
18
Sat
19
9:00 AM
10:30 AM
2:00 PM
1
Pricing Table
1.5 Ton Split ACPOPULAR
3-star, 5yr warranty
₹32,999
2 Ton Inverter AC
5-star, 10yr compressor
₹44,999
THEN
2
Booking Flow
Quote sent
Tue
15
Wed
16
Thu
17
Fri
18
Sat
19
9:00 AM
10:30 AM
2:00 PM
1
Review Card
5.0 · 847 reviews
“WhatsApp pe message kiya, 2 ghante mein technician aa gaya. Problem fix ho gayi.”
RM
Rahul Mehta · verified customer
THEN
2
Location Map
Booked
AirCool — Indiranagar
HAL 2nd Stage, Bengaluru · 2.1 km
Directions
Call
AI chains the right blocks for each intent — dozens more, built per industry

Built-in blocks for your vertical

Rendered inside the chat widget — the same tiles your operators design in Relay Flows. Fill with your data; ships tappable.

Vertical block library
Tap a tile to see how it renders in conversation.
Emergency Triage
classify urgency (no cooling, gas leak, no heat), auto-dispatch
Service Request
AC brand, problem type, city/area, availability slots
Quote Builder
installation quotes for split ACs, cassettes, central AC
AMC Enrollment
annual maintenance contract with Razorpay recurring billing
Technician Dispatch
send technician details + ETA via WhatsApp
Payment Link
collect payment after service via UPI or card

Integrations for your stack

Zoho CRM
Service tickets, customer history
LeadSquared
Lead routing, field team assignment
Razorpay
UPI + card payment collection
WhatsApp Business API
Meta BSP-verified via Pingbox
FieldPulse / Fixzy
Field service management
Google Sheets
Simple dispatch tracking via Zapier

The ROI math

Avg AC service call: ₹800–₹3,000 (repair). AC installation: ₹8,000–₹25,000. AMC renewal: ₹3,000–₹8,000/year. A 3x lift on WhatsApp inquiry-to-booking at 30 inquiries/week per technician = 20 extra appointments/week. At ₹1,500 average, that's ₹30,000/week per team. Pingbox Growth tier at ₹6,999/mo pays for itself in under 3 days.

Start free for 14 days.

No credit card required.

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